To redeem your activation code for your Les Mills On Demand account:

If you have an existing Les Mills On Demand subscription, you are able to redeem a Gift Subscription with the unique activation code by following these steps:


Please note, if you received a gift subscription and you're having trouble redeeming the code per the steps below, please contact LMOD Support for further assistance.


1. Select here to sign in and see the details of your current account.


2. Select MY SUBSCRIPTIONS from the drop-down menu and select VIEW DETAILS of your current subscription.


image


3. Select CHANGE PAYMENT DETAILS.


image


3. Make sure your billing address is up-to-date before selecting CONTINUE to update your payment method.




4. Select ACTIVATION CODE as the payment method and paste in your unique activation code from your Gift Certificate email. This will change your subscription over to a Gift Subscription. Any paid time remaining on the existing subscription will be carried over to the new Gift Subscription. 



5. Finally, review your subscription details before selecting SUBMIT PAYMENT DETAILS.




Questions


1. If I have an existing subscription, will this be cancelled when I redeem the gift subscription?
The existing subscription will not be cancelled. Any paid time remaining on the existing subscription will be added to the new Gift Subscription. 

2. Can I redeem codes or update my payment details on the app?
It is currently only possible to update payment information and redeem codes through the website and not our apps.


4. How would I know if my friend has redeemed their gift subscription?

You can follow the status of your friend’s subscription on the GIFT SUBSCRIPTION page under My Account, and see when they move from a pending subscription to a redeemed subscription.



Related Articles


How to Redeem a Gift Subscription - New Customers

My payment failed. what do I do now?

How do I cancel my subscription?

What forms of Payment can I use for LES MILLS On Demand?

How do I change subscription (e.g. from Monthly to Annual)?

Can I try it out before I buy a subscription?

How do I subscribe to Les Mills On Demand?

How do I re-subscribe to Les Mills On Demand?