Manage Your Subscriptions with Amazon Subscriptions You can check and manage your subscriptions with Amazon subscriptions from Your Memberships and Subscriptions. View Your Subscriptions In Your Memberships and Subscriptions, you'll find: A list of your active, canceled, and expired subscriptions. Subscription information including renewal date and price. Manage Your Subscription Select Manage Subscription to find available options: Change your billing information for your subscription by selecting Change next to your payment method. You can switch to any payment method saved in your account. Turn Auto-Renew On/Off (select digital subscriptions only) by using the Auto-Renew option to stop the recurring charge for your subscription or free trial before the renewal date. Cancel a Subscription You can cancel your subscription at any time to stop any automatic renewals or future billing, and will still have access for the remainder of the subscription period you have already paid for. We wish you well in your fitness journey and hope to see you back again! Go to Your Memberships and Subscriptions. Locate the subscription that you want to cancel. Select Manage Subscription. Select Cancel Subscription under Advanced Controls. FAQ I don't have an account yet. What do I do? If you don't have an account yet, this means you are new to LES MILLS+, and can get started with whichever subscription type you like! To sign up through the Amazon Fire TV app, please look for our LES MILLS+ app in the Amazon app store. It's a black background with a white L+ logo. Then follow the onscreen instructions to sign up. We partnered with Amazon to provide customers the option to sign up through Amazon directly. This means, for these accounts, Amazon also handles subscription and account management. If you have questions regarding your bill or managing your subscription or account, I would recommend reaching out to them directly for assistance. Here are some helpful articles from Amazon Support: How to change, add, or remove Amazon payment methods: https://www.amazon.com/gp/help/customer/display.html?ref_=hp_left_v4_sib&nodeId=GNQFBWDZJN838JZF How to manage your subscription from the Amazon Store app: https://www.amazon.com/gp/help/customer/display.html?ref_=hp_bc_nav&nodeId=GRBHRJHSSV9RA2PM How to manage your subscription from the Amazon Store website: https://www.amazon.com/gp/help/customer/display.html?nodeId=GDT2SXJJ7K49JKYE&ref_=hp_GRBHRJHSSV9RA2PM_c_Manage-Your-Appstore-Subscript How to contact Amazon Support: https://www.amazon.com/gp/help/customer/display.html?nodeId=GSD587LKW72HKU2V I don't have an Amazon Fire device, I have a different device. How do I cancel, sign up, or resubscribe? If you don't have an Amazon Fire device, you can sign up with us directly or cancel by going to our website! Please see the below links: How do I cancel my subscription? How do I subscribe to LES MILLS+? How do I re-activate my subscription? Related Articles What devices can I use to watch LES MILLS+? How do I clear my browser cache & cookies?
To ensure you keep your workout history and access a special discount, please cancel your LES MILLS+ subscription through Roku or Amazon and resubscribe directly via our website
What is changing and why LES MILLS+ will no longer be supporting billing through Roku or Amazon Fire. This means your current payment method through these platforms will be coming to an end. We're making this change as part of an upgrade to how we manage subscriptions. Moving forward, all billing will be made directly to LES MILLS+, so we can give you a better, more reliable experience. The good news is your account, your workout history, and your favourites are all safe. All you need to do is resubscribe directly with us to keep your access uninterrupted. What this means for you Your LES MILLS+ subscription through Roku or Amazon Fire will be coming to an end Your Roku or Amazon billing will stop at the end of your current billing period - you will not be charged again after this. LES MILLS+ is unable to refund charges made by Roku or Amazon. Any refund requests would need to be raised directly with those platforms. Your account, workout history, and favorites will all be available when you resubscribe directly with LES MILLS+ using the same email address. An exclusive offer for Roku & Amazon In-App Purchase subscribers If you are a current Roku or Amazon Fire subscriber, you will receive an email from the LES MILLS+ team with details of an exclusive offer to resubscribe directly with us. If you have not received your offer email, please contact us at lesmills.plus/support and we will make sure you get it. How to make the switch Step 1 - Cancel your Roku or Amazon Fire subscription You will keep access to LES MILLS+ until your current billing period ends, so there is no rush and no gap in your workouts. To cancel on Roku: Press the Home button on your Roku remote Highlight the LES MILLS+ channel Press the Star (*) button to open the options menu Select Manage Subscription Select Cancel Subscription and confirm To cancel on Amazon: Go to http://amazon.com and sign in to your account Go to Account & Lists - Memberships & Subscriptions Find your LES MILLS+ subscription Select Cancel Subscription and confirm Step 2 - Sign up directly with LES MILLS+ Once you have cancelled your Roku or Amazon subscription, sign up directly using your exclusive offer link sent to email inbox. Step 3 - You're all set After your 30 days free, your discounted ongoing rate will begin automatically. You can choose to pay monthly or annually, with an even greater saving on annual plan. Frequently asked questions Why can't I sign up on the LES MILLS+ website? To sign up directly with us, you will need to cancel your Roku or Amazon subscription first. Once cancelled, your account will be updated and you can complete your sign-up via web using the exclusive offer link in your email. For step-by-step instructions see How to make the switch above. Will I lose my workout history or favorites? As long as you subscribe directly with us using the same email address, your account, workout history, and favorites are all saved and will be available when you log in to your new subscription. Will I be charged twice if I sign up before my Roku or Amazon billing ends? If you cancel your Roku or Amazon subscription first, your billing with them will stop at the end of your current paid period. Your 30 days free with LES MILLS+ direct starts when you sign up. This means there should be no overlap in billing if you follow the steps above. What happens if I don't cancel my Roku or Amazon subscription? Roku and Amazon will continue to charge you even after you lose access to LES MILLS+. LES MILLS+ is unable to stop this or issue refunds on behalf of these platforms. We strongly recommend cancelling your subscription as soon as possible. Can LES MILLS+ refund my Roku or Amazon charges? Unfortunately, LES MILLS+ is unable to process refunds for charges made by Roku or Amazon. If you believe you have been incorrectly charged, please contact Roku or Amazon support directly . What if I can't find my exclusive offer link? Check your inbox for an email from the LES MILLS+ team with the subject line "Grab this deal + keep enjoying LES MILLS+". If you can't find it, contact us