How they work:

  • Cookies are small files created by websites you visit, that make your online experience smoother by saving browsing data.
  • The cache remembers parts of pages, like images, to help them open faster during your next visit. This also saves information such as log in details, which is why you don’t have to log in again each time you return to our website from the same browser & device. 
  • Clearing these, however, can fix certain problems, such as loading or formatting issues, or allows you to sign into a different account. 
  • You can also use Incognito/Private Browsing Mode to temporarily browse without any cache or cookies stored from that session, and without using any previously stored data.

TABLE OF CONTENTS


Windows:

Chrome (Windows)

  1. On your computer, open Chrome
  2. At the top right, click MoreMore

  1. Click More tools > Clear browsing data

  1. At the top, choose a time range. To delete everything, select All time

  1. Next to Cookies and other site data and Cached images and files, check the boxes

  1. Click Clear data


Firefox (Windows)

  1. Select the main toolbar in the top right corner.

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  1. Select Options

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  1. Select Privacy & Security from the left side of your screen

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  1. Scroll down until you arrive at the History section and select Clear History

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  1. Set Time range to clear to Everything

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  1. Select Cookies and Cache

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  1. Click OK

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Internet Explorer 11 (Windows)

  1. Click the Gear Icon on the top right corner of your browser page
  2. Navigate Safety > Delete browsing history

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  1. Select Temporary Internet files and website files and Cookies and Website data

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  1. click Delete

Edge (Windows)

  • Select the main toolbar in the top right corner.

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  • Select Settings

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  • Select Privacy, search, and services

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  • Scroll down to Clear browsing data and select Choose what to clear

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  • Select the dropdown to choose a time range, and select All time, and check all of the boxes, then select Clear now


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Mac:

Chrome (Mac)

  1. From the main toolbar, navigate to History > Show Full History > Clear Browsing Data

  2. Select the items you would like to delete, including Cookies and other site data
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  3. Set the time range to All time
  4. Click Clear Data

Firefox (Mac)

  1. From the main toolbar, navigate to History > Clear Recent History
  2. Set the time range to clear to Everything, and select the items you would like to delete, including Cookies
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  3. Click OK

Safari (Mac)

  1. From the main toolbar, navigate to History > Clear History…
  1. Select the time period for all history next to Clear
  2. Click Clear History




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