As long as you are using one of our supported devices, you can download LES MILLS+ onto your TV to view on the big screen! If you're not sure if you own one of these compatible devices, you can check this here. Please note that at this time you will be unable to use our TV apps on a Base subscription (however, on Base you can still cast from our mobile app to a TV). Quick guide Depending on your TV device, you will either be able to sign in directly through the app, or you will need to use an activation code. If your app allows you to sign in with your email and password, use the same sign in credentials you use for our website or mobile app: Using an activation code is a quick two-step process! You will need to sign in to your account via the website, and then enter the activation code from your TV screen here. Logging in via Activation Code Download and open the LES MILLS+ app on your TV device: Click to LOG IN and you'll see your unique activation code: Navigate to watch.lesmillsondemand.com/activate on another device, such as your phone or computer If you see the following screen, you will need to login prior to activating If you are already signed in, please skip to Step 6 Enter your email address and select NEXT From any device, open the email sent to you from us Click the link to confirm your sign in Navigate back to watch.lesmillsondemand.com/activate, and you will now see the following instead Enter the code from your TV into this screen, and click CONNECT DEVICE Your TV screen will automatically update, and you are now ready to go! FAQ Why do I need to sign in? You need to be signed in before you can activate, as the TV device is linking to that active subscription. How do I know if I’m signed in? If you are signed in, you will see a green profile circle in the top right of this page rather than the option to SIGN IN. I can’t see the activation code, where is it? You will only see the activation code when you are signed out of your TV device, and then start the sign in process. If you need to re-activate your device (for example if you’ve changed your email address), then please sign out first by going to settings > sign out. Why is the activation link broken? If you have manually typed in the address, there is a chance it has not been typed correctly. Please copy and paste or click this link directly to go to the activation page: https://watch.lesmillsondemand.com/activate Do I have to do this on my TV device? No, you can sign in to your account and activate on whatever device you’d like! In fact, we recommend you do this on another device such as your phone or computer for a more seamless experience. Related Articles What devices can I use to watch LES MILLS+? Do cookies need to be enabled on my computer? How do I activate the LES MILLS+ app on my mobile or tablet? How do I change my email address? How many devices in a household can stream LES MILLS+? How do I download videos on my device? How do I reset my password? Troubleshooting a skipping or lagging video
LES MILLS+ provides access to workouts on a variety of popular devices, in addition to our website. To access the platform, all you will need is a high-speed broadband connection! We recommend a speed of at least 500kbps for the lowest quality setting. Our new Base tier is unfortunately not available for TV apps, so please refer to the chart below for our recommendations for each device. (To learn about our subscription tier options: Please see article LES MILLS+ membership options: Premium or Base) Device Recommended Subscription Tier Mobile App - Android Phone or Tablet Base or Premium (Please be sure you're using our new LM+ app - black background with white L+ logo) Mobile App - iOS Phone or Tablet Base or Premium (Please be sure you're using our new LM+ app - black background with white L+ logo) Web Browser - Computer or Laptop (we do not support viewing LES MILLS+ on Smart TV Web Browsers) Base or Premium Chromecast (from a mobile device) Base or Premium Airplay (from a mobile device) Base or Premium Laptop via HDMI cable Base or Premium LGTV (US and NZ only) or select Samsung TV devices Premium Roku TV App Premium Amazon Firestick TV App Premium Apple TV App Premium Android TV App Premium Xbox One App Premium Google TV App Premium NOTE: For detailed instructions on how to set up LES MILLS+ on your select device, click here to watch videos, or check out the related articles at the bottom of the page for written instructions. Watching via the website on Base or Premium: You can access the LES MILLS+ website platform from almost any device you have on hand! All you need to do to access is to head here from a supported browser, sign in to your active account, and you are ready to go. Chrome 30+ Firefox 27+ Internet Explorer 11 Microsoft Edge Safari 9+ Watching via your phone and/or tablet on Base or Premium: In addition to our website, LES MILLS+ workouts are also available through our apps on the following devices. Smartphone: iPhone & Android phone Tablet: iPad & Android tablet To find our app, search for 'LES MILLS+' in the app store of your device. Our app has a black background and white L+ logo. Once downloaded, simply sign in with your email and password to access our content. Please note that if our app does not appear in your search results, it may not be available for your specific device version. NOTE: Mobile data connection speeds and streaming quality will vary by carrier. We recommend downloading videos to your device if traveling to areas with limited internet connectivity - you can find out how to do this here. Watching via your TV on Premium (you can cast from mobile app to your TV on Base): To stream LES MILLS+ via your TV, you can use the following devices to download our TV app: Streaming: Amazon Fire TV, Roku, Apple TV (Gen 4 & later) & Android TV Gaming Console: Xbox One If you do not have one of the above devices allowing you to download the app on your TV, you can try cast/screen mirror using the following instead: Chromecast: connect a Chromecast to any TV and you can stream straight from another device AirPlay: connect an Apple TV (4th gen model A1625 and software version 17.3) to any TV and you can stream from another Apple device Cable: connect your laptop to your TV using an HDMI cable Please be aware that our new Base tier is currently not available for TV apps. TV browser: If your Smart TV has a web browser, you may be able to stream our content that way, but it is not recommended, and we are unable to provide support. Most TV's run outdated versions of web browsers that are not secure, and do not let customers install newer or alternate versions. We continually update our software, therefore cannot guarantee that any web browser working now will continue to work in the future. Related Articles How do I activate the LES MILLS+ app on my mobile or tablet? How do I activate the LES MILLS+ app on my TV? Can I download videos on my device? How many devices in a household can stream LES MILLS+? Can I use LES MILLS+ when I travel? Troubleshooting a skipping or lagging video Do cookies need to be enabled on my computer? How do I sign in to LES MILLS+ on a web browser?
Don't have the app yet? Click here for the iOS app or here for the Android app to get started! Signing in: NOTE: Ensure the app you have downloaded looks like the above. If not, scroll down to details regarding our older app. Upon opening the app, you will see the below screen, select LOGIN if you already have an account, otherwise select GET STARTED to head to our website to subscribe. You'll then be shown the following, where you can simply enter your email address & password. NOTE: This is case sensitive. Please manually enter your details instead of using auto-fill features, ensuring all lower-case. You're in - enjoy! Signing out: Head to the PROFILE section of the app, the tab in the bottom right corner of the app. Select the cog icon in the top right corner of the page to access your SETTINGS. Select SIGN OUT in the top right corner of your settings page. A pop-up will appear at the bottom of the screen, and you can click SIGN OUT again to confirm. Our old app: If your app looks like the above, you are still using our older app. We recommend using our new one as in the section above, to get all the best new features! However, to activate the old app, please check out our tutorial here: Mobile app activation Related Articles How do I sign in to the LES MILLS+ website? How do I activate LES MILLS+ app on my TV? How many devices in a household can stream LES MILLS+? Why are my videos locked? How do I reset my password? What devices can I use to watch LES MILLS+? How do I change my email address? Can I use LES MILLS+ when I Travel? Troubleshooting a skipping or lagging video
Yes, you sure can! There are only 2 countries where LES MILLS+ is not accessible for travel: China & Indonesia. The LES MILLS+ app is available for use when you travel in all other countries. There is a simple 3 step process to make sure you can access your favorite workouts, anywhere. STEP ONE: Make sure you’re all signed up for LES MILLS+ before you travel. You can register here. STEP TWO: Download LES MILLS+ from the app store on your device before you leave home, then sign in. STEP THREE: Connect to a strong Wi-Fi signal to ensure you get the best video quality, choose your workout, and go for it! TIP: Download your favorite workouts before you travel if you want to reduce data usage! Please note: In some countries BODYBALANCE videos are renamed BODYFLOW due to copyright restrictions - they are exactly the same program. Related Articles Where is LES MILLS+ available? What devices can I use to watch LES MILLS+? How do I activate the LES MILLS+ app on my mobile or tablet? How do I download videos on my device? How do I subscribe to LES MILLS+? How do I re-subscribe to LES MILLS+? Are all workouts included in my subscription?
To sign in to your LES MILLS+ account please follow these steps: Click here to open the LES MILLS+ sign in page, where you will see the following. Enter the email address and password that you subscribed with, and select LOG IN. NOTE: This is case sensitive. Please manually enter your details instead of using auto-fill features, ensuring all lower-case. You are now logged in! If your content is locked, this may mean you do not have an active subscription. Please head to your account page to see, or contact us for assistance. FAQ I have forgotten my password. What do I do? No problem at all! You can reset your password at any time by selecting FORGOT PASSWORD? at the sign in page. I am receiving an error message! If you are seeing a browser error such as Error 400/413 after signing in, please clear your browser cache & cookies and try again. Please contact us if the issue persists. Supported Browsers We recommend the following browsers & versions when trying to watch or browse content, so please ensure you have one of these available and up to date before getting started. Browser Operating System Version Google Chrome OSX, Windows, Android 69+ Mozilla Firefox OSX, Windows 58+ Safari OSX, iOS 10+ Microsoft Edge * Windows 15+ Samsung Internet Android 5+ *The new Microsoft Edge is based on Chromium and was released on January 15, 2020. Downloading the browser will replace the legacy version of Microsoft Edge on Windows 10 PCs. Our player currently does not support this version. Related Articles What devices can I use to watch LES MILLS+? How do I activate the LES MILLS+ app on my mobile or tablet? How do I activate the LES MILLS+ app on my TV? How many devices in a household can stream LES MILLS+? How do I reset my password? Do cookies need to be enabled on my computer?
When signing into the app via your mobile or tablet, you will be required to confirm this by clicking a activation link sent to your email inbox. The link can be clicked from any device, and does not need to be done via the same device you are activating. If you've tried logging in to the app a few times and still haven't received your activation link, please add support@vhx.tv to your contacts, and check your spam/junk folders. Email providers may sometimes block or filter out these emails. Please also check that you are attempting to sign in using the same email address that you subscribed with, as typing errors are common. If you have done the above and are still not receiving an email, below are possible scenarios: Blocked email: The email is blocked by your company or email provider. If using a work email, please check with your IT department. We recommend using a personal email for your account instead due to this. Incorrect email address: There was a typo in the email address when you subscribed. For example you subscribed with john.smit@gmail.com instead of john.smith@gmail.com. If you suspect this to be the case, then you will not be able to log in until your email address is corrected. If you know the incorrect email address, cancel that account and re-subscribe with the correct email address. If you don't know the incorrect email address, please contact us with the following so that we can try to locate the account for you: Full name Post code/zip code Your correct email address The last 4 digits of the card used to subscribe (or your PayPal email address) Related Articles Why are my videos locked? How do I activate the LES MILLS+ app on my TV? How do I activate the LES MILLS+ app on my mobile or tablet? I received free trial access from my club and it ended/is ending, what are my options?
Yes, you can download your favourite workouts to your Android or iOS device to work out without an internet connection! Once downloaded you'll be able to access the content for the lifetime of your active subscription. Please note: This feature is only offered with our Premium Subscription. Downloads are currently only available through our iOS and Android apps, and not via our website or TV apps. When you go to play a downloaded workout, you'll need to be online to open the LM+ app and sign in. Following this, you'll need to go offline to play any of your downloaded workouts. The app will always use an internet connection to stream videos, so be sure to go offline before you play your downloaded workout. You'll see a message saying "no internet detected", but don't worry, this is expected behavior! To download a video using one of these devices, please follow the below steps: Make sure you are on a stable and active internet connection. Open the LES MILLS+ app and find the workout you wish to download Tap on the DOWNLOAD button, located just beneath the video itself Head to your MY WORKOUTS tab, the middle heart icon on the menu bar at the bottom of the page The video will be sitting under the DOWNLOADS tab, showing its progress Once the download is complete, you can then click on this to get going at any time. *Please note that in order to play downloaded workouts, you would need to be online to load the app and sign in, then you can go offline to play downloaded workouts offline. If you wish to remove this, locate the video under the DOWNLOADS tab, then select the 3 dots to the right, this will bring up a menu where you can select 'Remove from downloads' 8. Once you've clicked on that, you'll see a confirmation screen, simply select REMOVE and you're all done: Congratulations, you can now watch a workout video offline (or remove it) at any time! NOTE: Higher quality videos use more bandwidth than lower quality videos. LES MILLS+ videos will automatically adjust in real-time to play at the highest quality available based on your connection speed, but if your service provider applies a bandwidth or data cap to your internet usage, you can change the video quality to a lower setting to consume less data.
To do this, hover over the video quality setting in the lower righthand corner of the video while playing, and see quality options. The lower the number, the lower the quality and therefore less data usage. Related Articles What devices can I use to watch LES MILLS+? How do I activate the app on my mobile or tablet? How do I activate the LES MILLS+ app on my TV? Can I use LES MILLS+ when I travel? How many devices in a household can stream LES MILLS+? What is LES MILLS+? How do I subscribe to LES MILLS+?
We want everyone to benefit from better fitness, so a LES MILLS+ subscription can be used by anyone in your household! Device limits are only implemented on the web version of LES MILLS+. This includes desktops, laptops & mobile devices, as well as different browsers used within each device (e.g. Chrome & Firefox). These sessions are limited to three, meaning up to 3 devices in the same household can access workouts at the same time via the same account. If you reach this limit you will receive an error message stating "The device limit for your account has been reached. Please sign out of a device to watch". If this happens, please simply log out of and close any browsers or devices you have used before, and try again. If this still does not resolve the issue, please clear the cookies and cache of those browsers as your login information could still be cached. NOTE: this will need to be done on any browsers/devices you have previously signed in on, not the browser you are now trying to sign in to. As an example, if you are signed into Safari on your phone, plus Chrome and Firefox on your laptop, you are signed into 3 devices. NOTE: If you think someone is using your login information without your permission, you should immediately change your password from your account page so that no one can access your subscription, and contact us if you have further concerns. Related Articles How do I activate the LES MILLS+ app on my mobile or tablet? How do I activate LES MILLS+ app on my TV? What devices can I use to watch LES MILLS+? How do I clear my browser cache & cookies? How do I change my email address? Can I use LES MILLS+ when I travel? What is LES MILLS+? Can I download videos to my device to watch offline? Troubleshooting a skipping or lagging video My gym is closed due to COVID-19, how do I get access?
If you are having trouble watching a video smoothly, please check to make sure you have a fast and stable internet connection. Frequent pauses during videos, problems starting the LES MILLS+ app, error messages, or issues playing videos on your device generally indicates a slow or interrupted internet connection. If you are unsure of the strength of your internet, you can test this at websites such as www.speedtest.net* The following table shows the minimum speeds required for each playback quality: Quality Required Minimum Bandwidth 240p 500 kbps 360p 1 Mbps 720p 3 Mbps 1080p** 7 Mbps ** At this time only available on newer releases (2020+) Browser: Please clear your browser cache and cookies, or use a new incognito window, and then try signing in here Check that you are using an up to date version of a supported browser, and perhaps try another browser such as Chrome or Firefox Check that you don't have any internet filtering devices enabled (e.g. Disney Circle or Net Nanny), as these can interfere with video playback & connectivity Restart your wireless router or modem If you can, try switching to a different network or data connection Manually switch the quality of the video playback to a lower quality App: Uninstall and reinstall the app on your device, and restart your device after doing this Log out & back in of the app Restart your wireless router or modem Check that your device operating system, and the app version, are both up to date Chromecast & AirPlay: Make sure your devices are on the same Wi-Fi network Make sure you have a fast and stable internet connection with a download speed of at least 500kbps Unplug your casting device for 30 seconds before plugging back in Restart your wireless router or modem *please note that LES MILLS+ has no connection or relationship with speedtest.net or its services Related Articles Do cookies need to be enabled on my computer? How do I cast workouts to my TV screen? How do I activate the LES MILLS+ app on my mobile or tablet? How do I activate the LES MILLS+ app on my TV? How do I clear my browser cache & cookies? Can I download videos on my device to view offline? How many devices in a household can stream LES MILLS+? Why are my videos locked?
If you see a padlock icon beside a video, this means that you are not signed in or do not have an active subscription. When you click on the video you will have the option to sign in (or subscribe). Follow the on-screen guides. If you need further assistance: For help with web sign in, click here For help with mobile / tablet sign in, click here For help with TV Device activation, click here Questions Why am I not receiving an activation email? Please see this article Related Articles Why am I not receiving my activation email? How do I log in/out on my devices? Troubleshooting a skipping or lagging video How to clear your browser cache & cookies What is LES MILLS+? How do I activate the LES MILLS+ app on my TV? Can I use LES MILLS+ when I Travel? Navigating Categories