You can cancel your subscription at any time to stop any automatic renewals or future billing, and will still have access for the remainder of the subscription period you have already paid for.
To cancel through the Google Play Store:
- SIGN IN to your Google Play Store account
- Tap on PAYMENTS & SUBSCRIPTIONS
- Tap on SUBSCRIPTIONS
- Tap to SELECT the LES MILLS+ subscription from the list
- Tap the CANCEL SUBSCRIPTION button
To cancel through the LES MILLS+ app:
- Open the LES MILLS+ app and SIGN IN with your LES MILLS+ account credentials and go to the PROFILE tab. Then go to SETTINGS and under MY ACCOUNT, tap SUBSCRIPTIONS
- Tap CANCEL SUBSCRIPTION
- Tap on the LES MILLS+ Subscription
- Tap CANCEL SUBSCRIPTION
- If prompted to pause subscription, Tap NO THANKS
- A survey will pop up asking why you decided to cancel. Tap a selection and then tap CONTINUE
- A window will pop up asking you to confirm, tap CANCEL SUBSCRIPTION
- You have now successfully cancelled your subscription
We wish you well in your fitness journey and hope to see you back again!
FAQ
I don't have an account yet. What do I do?
If you don't have an account yet, this means you are new to LES MILLS+, and can get started with whichever subscription type you like! Please see here for instructions on how to subscribe. We have partnered with Google to provide customers the option to sign up through Google using Google Pay. For these accounts, Google also handles subscription and account management. If you have questions regarding your bill or managing your subscription or account, I would recommend reaching out to them directly for assistance.
Here are some helpful articles from Google Support:
- How to contact Google Play support: https://support.google.com/googleplay/gethelp
- How to manage your Google Play payment method: https://support.google.com/googleplay/answer/4646404?hl=en
- How to manage your Google Play subscription: https://support.google.com/googleplay/answer/7018481?hl=en
I don't have an Apple device, I have a different device. How do I cancel, sign up, or resubscribe?
If you don't have an Apple device, you can sign up with us directly or cancel by going to our website! Please see the below links:
How do I cancel my subscription?
How do I subscribe to LES MILLS+?
How do I re-activate my subscription?
Related Articles
Android/Google In App Purchase - how do I change my subscription type from Premium to Base?
Android/Google In App Purchase - how do I change my subscription type from Base to Premium?
Android/Google In App Purchase - how do I subscribe to LES MILLS+?
Android/Google In App Purchase - how do I re-activate my subscription?