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    How do I reset my password?
    To reset your Les Mills On Demand password: 1. Select here to go to the sign in screen. 2. Select FORGOT YOUR PASSWORD. 3. Enter your email...
    Thu, 12 Nov, 2020 at 1:00 PM
    How do I update my payment and account details?
    Change Payment Details You can update your personal and payment details at any time from the My Profile section of My Account. You will need to login first...
    Thu, 24 Dec, 2020 at 2:15 PM
    How do I cancel my subscription?
    Cancellation Steps Who is this for? These steps are for customers that subscribed and provided payment details to Les Mills On Demand. If you pay for y...
    Thu, 12 Nov, 2020 at 12:57 PM
    How do payment and refunds work?
    LES MILLS On Demand is a monthly subscription service and will charge you every month on the date you sign up. If your subscription starts with a free trial...
    Wed, 13 Jan, 2021 at 3:59 PM
    My payment failed. what do I do now?
    The most common reasons we see for payment failure are: Expired payment details: If your old card has expired and you have new payment details, please e...
    Thu, 24 Dec, 2020 at 2:13 PM
    I received free trial access from my club and it ended/is ending, what are my options?
    To continue using LES MILLS On Demand Please contact your club or facility directly, as they may have recently partnered with Les Mills to offer you, as...
    Thu, 12 Nov, 2020 at 12:58 PM
    I'm seeing charges from Les Mills On Demand that I did not authorize
    If you do not recognize charges coming from Les Mills or you suspect someone has subscribed to LES MILLS On Demand with your payment information without you...
    Thu, 12 Nov, 2020 at 12:10 PM
    How can I see my invoices/receipts?
    Invoices for your Les Mills ON DEMAND subscription can be viewed by the following steps: 1. Sign in to your account and click the dropdown in the upper ...
    Thu, 12 Nov, 2020 at 12:59 PM

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